For each statement, choose the answer that most
closely describes your organization.

–Strategic Speed–
the ability to rapidly make decisions of strategic importance

Because of the specific goals and actions in place, I clearly know what my tasks are from week to week and how to prioritize my work.

We have an agreed-upon set of principles, code of ethics, etc. that truly guide us in how we behave toward each other and our clients/customers.

Staff members consciously refer to our organization’s mission and vision to make decisions and solve problems.

We know what events in our past affect how we work and make decisions today as an organization.

–Customer Focus–
providing a superior product and service to
the customer every time

We have a process to continuously gather accurate and timely feedback about our performance from our clients/customers.

We have a process to identify trends that will impact our clients/customers and our organization.

We have a process to continuously gather feedback about our system and processes from those who work here.

–Continuous Improvement–
we know that the bar is constantly being raised

We look at how work flows through the organization how efficiently and effective we accomplish our work.

We regularly talk about progress or lack of progress on our goals.

We update goals and actions to reflect changes we experience as we go.

–At Every Level–
our entire organization is involved at some level

Everyone in the organization knows our purpose and who we serve.

Staff members know what our vision is.

We have broad organizational strategies that everyone understands and works toward.

Staff members have specific goals that can be linked all the way back to our strategies.

When we created our statement of mission, many people in the organization were involved in the process.

–Strategic Leadership–
leading by example

Our leaders (paid staff and governing body) believe that creating and communicating strategy are some of their most important key job responsibilities.

We have a process for strategic planning to ensure that it happens regularly.

We have a process for strategic planning to ensure all the plans throughout the organization support the same strategies.

–Future Focused–
to be ready for opportunity and prepared to avoid danger

We discuss possible future scenarios and discuss what our organization might look like in each of those scenarios.

We have agreed upon a vision for the future of our organization that describes what we will look like in five years.

Our shared vision of the future was created or reviewed less than two years ago.

–Strategic Speed– the ability to rapidly make decisions of strategic importance

–Customer Focus– providing a superior product and service to the customer every time

–Continuous Improvement– we know that the bar is constantly being raised

–At Every Level– our entire organization is involved at some level